Refund Policy

1. Subscription Services

For monthly subscription plans, you may cancel at any time. Cancellations take effect at the end of the current billing period. No refunds are provided for partial months.

For annual subscription plans, you may cancel within 30 days of purchase for a full refund. After 30 days, cancellations take effect at the end of the annual term with no prorated refund.

2. One-Time Projects

For one-time project engagements, a 50% deposit is required to begin work. This deposit is non-refundable once work has commenced.

The remaining 50% is due upon project completion and delivery. Refunds for completed projects are not available except in cases of material breach of contract on our part.

3. Service Quality Issues

If you believe our services do not meet the agreed-upon specifications, please contact us within 14 days of delivery. We will work with you to address any issues and provide necessary revisions at no additional cost.

4. How to Request a Refund

To request a refund, please contact us at [email protected] with your account information and a detailed explanation of your refund request. Refund requests are typically processed within 5-10 business days.

5. Exceptions

We reserve the right to deny refund requests in cases of abuse, fraud, or violation of our Terms & Conditions. Custom development work that has been completed is non-refundable.

6. Contact Us

For questions about our Refund Policy, please contact us at:

Email: [email protected]
Phone: +234 081 337 75126